Cancellation and refund policy

You can cancel free of charge until your order is shipped. Message us on WhatsApp with your order number. Once an order has shipped, it can't be cancelled.

If a piece arrives damaged or isn't what you ordered, message us within 48 hours of delivery with photos and an unboxing video. We'll replace it or refund you.

For hygiene reasons, earrings can't be returned unless they arrive damaged. Other unused pieces in their original packaging can be returned within 7 days of delivery; message us first so we can arrange it.

Once we receive and check a returned piece, we refund UPI payments to the same UPI ID, usually within 5–7 working days. For cash-on-delivery orders we refund by UPI or bank transfer.