Questions and answers
Is SPOO jewellery real gold?
No. SPOO makes imitation jewellery with a gold-tone finish, so you get the look of gold at a fraction of the price. Stones are crystals, glass and simulated pearls, not precious stones.
How do I place an order?
Add pieces to your bag and check out with your address, or tap Order on WhatsApp on any product to order in a chat. Either way, the SPOO team confirms your order on WhatsApp.
How can I pay?
Pay by UPI (Google Pay, PhonePe, Paytm or any UPI app), or choose cash on delivery.
Do you deliver across India?
Yes, we ship anywhere in India. We confirm the delivery date and any delivery charge with you on WhatsApp before we dispatch.
Will the colour fade?
Gold-tone jewellery keeps its shine longest when it stays dry. Keep it away from perfume, water and sweat, put it on last and take it off first, and store each piece in its pouch or box.
What if my piece arrives damaged?
Message us on WhatsApp with a photo and an unboxing video as soon as your parcel arrives, and we'll sort it out with you.
Can I see more photos or a video before I order?
Yes. Send us the product name on WhatsApp and we'll share more photos or a short video.
Can you help me choose bridal jewellery?
Yes. Tell us your saree colours and functions, and we'll suggest sets that go together.
Still wondering about something? Ask us on WhatsApp or see our contact page.